Shipping Policy

Last Updated: September 10, 2026

At SummitShell, we carefully package and ship every order to help ensure your product arrives safely and on time. Please review the shipping information below before placing your order.

1. Order Processing

Orders are typically processed within 3–7 business days after payment is confirmed.

Custom-made, specially configured, or made-to-order products may require additional processing time. If additional time is required, we will contact you with an estimated production timeline.

Orders are generally processed Monday through Friday, excluding U.S. federal holidays.

2. Shipping Time

After your order has been processed and shipped, delivery times may vary depending on the destination, shipping method, carrier, and other factors.

Estimated delivery times will be provided when available. Please note that shipping estimates are not guaranteed delivery dates.

Delays may occur due to weather, carrier disruptions, customs clearance, holidays, remote delivery locations, or other circumstances beyond our control.

3. Shipping Locations

SummitShell currently ships to selected locations within the United States.

Shipping availability may vary depending on the product and destination. If you are unsure whether we can ship to your location, please contact us before placing your order.

4. Large and Oversized Products

SummitShell truck canopies are large and heavy products and may require specialized freight or oversized delivery services.

Depending on the destination and order, delivery may be made by freight carrier rather than standard parcel delivery.

The carrier may contact you to arrange a delivery appointment. Please make sure the phone number and shipping address provided at checkout are accurate and accessible.

5. Shipping Address

Please carefully review your shipping address before completing your order.

SummitShell is not responsible for delays, additional shipping charges, or delivery issues caused by an incorrect or incomplete shipping address provided by the customer.

If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has entered processing or been shipped.

6. Shipping Damage

Please inspect the package and product carefully when it arrives.

If you notice visible damage to the packaging, please photograph the package and any visible damage before opening it, if possible.

If the product is damaged during transportation, please contact us within 7 days of delivery and provide:

• Your order number
• Photos of the shipping packaging
• Photos of the shipping label
• Photos and videos of the damaged product
• A description of the damage

Our team will review the claim and work with you to determine the appropriate solution, which may include repair, replacement, or refund.

7. Delivery Inspection

For large or freight shipments, we strongly recommend that the customer or an authorized representative be present at delivery whenever possible.

Please inspect the shipment before signing the delivery receipt. If significant visible damage is present, please document the damage and notify the carrier immediately.

Failure to inspect a shipment at delivery does not automatically eliminate your rights, but prompt documentation can help us process a shipping damage claim more efficiently.

8. Lost or Delayed Shipments

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and transportation schedule.

If your shipment appears to be lost or significantly delayed, please contact us. We will work with the carrier to investigate the shipment status and determine the appropriate next steps.

9. Shipping Charges

Shipping charges are calculated and displayed during checkout when applicable.

Shipping costs may vary based on product size, weight, destination, delivery method, and other factors.

Additional charges may apply if special delivery services are requested or if the carrier requires additional services due to delivery conditions.

10. Delivery Issues

SummitShell is not responsible for delivery delays caused by events beyond our reasonable control, including severe weather, natural disasters, carrier interruptions, strikes, customs delays, incorrect addresses, or other unforeseen circumstances.

We will make reasonable efforts to assist customers in resolving shipping issues with the carrier.

11. Contact Us

If you have questions about shipping, delivery, or your order, please contact us:

SummitShell reserves the right to update this Shipping Policy from time to time. Any changes will be posted on this page.